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Welcome to Vital Link

Vital Link is a leading provider of customized service offerings to enterprises. Founded in 1998, Vital Link has been one of the earliest pioneers in the world of BPO. Starting well before the dot.com boom, Vital Link has been working closely with various clients worldwide to strategize and deliver services in order to provide them with a competitive edge.

Vital Link belongs to the multi-million NSB Group. Progressing strongly over the past decade, Vital Link has been servicing leading Fortune 100 companies at its 2 state-of-the-art operational facilities located in Pune, India & also from its corporate facility in Mumbai, India. With a head count of more then 500 people & its employee centric approach it is one of the most preferred employer in the country.
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What Our Clients Say About Us

Our Magical Content Aggregation Process
Long term client visits us from USA
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Accounting & Financial Services

Accounting & Financial Services

Vital Link provides Accounting Services to clients based out of UK, US, Australia, and Middle East handling their entire Book-keeping and Accounting tasks. Vital Link has been founded by and run by Chartered Accountants.....

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Back Office Services

Back Office Services

At Vital Link we offer a variety of Back Office Services comprising of Data Capture, Document Conversion, Content Aggregation & Internet Research services that are aimed at extracting the intelligence from paper based, web-based & Multimedia Sources.

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Title Services

Title & Settlement Services

Vital Link offers Real Estate Title Search and Abstracting services covering the entire gamut of real estate products. We specialize in preparing Reports for Purchase, Refinance and general Title Evidence production. Our team of trained staff offer expertise ..

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Call Center Services

Vital Link is a leading provider of Call Center Services. We offer customized solutions to our clientele which drastically reduce the operational burden faced when handling customers of various demographics.

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"Partnering is the quickest, most effective way to re-engineer a business." - Curtis E. Sahakian Learn more...

Advantage Vital Link

  • Customized Solutions for small and medium enterprises
  • Over 10 years of Experience
  • Robust Project Management
  • State of the Art Facility & Highly Developed Infrastructure
  • Internal Quality Processes Escm Level 4 & Sigma 5.35
  • 0% Client loss – All the clients who partnered with us are still with us.
  • Belongs to the multi-million NSB Group

Explore the endless possibilities at Vital Link

  • Our Processes
    Our Processes
    Vital Link has setup very robust and strong processes to compliment the dynamic nature of the BPO Industry. We believe in setting up strong foundations for all processes whether they are internal or external. It is this attribute that has earned us lot of accolades from our clients, employees, vendors & shareholders.
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  • Our Infrastrucure
    Our Infrastrucure
    Vital Link has its Corporate Office/ Center in the Financial Capital of India - Mumbai. Vital Link has facilities in Mumbai & Pune totaling to 800+ seats with scalable capabilities. These centers can accommodate upto 1500 people. Currently the company has a work-force of 1000+ people working out of its various centers.
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  • Our Infrastrucure
    Our People
    Diversity is deeply engrained in our culture. We strive to work with talented individuals from many different backgrounds and with many different points of view. This enriches our creative solutions and ultimately adds value to our clients' businesses.
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NSB Group

NSB Group
NSB Group has been in existence since the last 30 years. What started out as an Accounting practice with just 5 people is today a group that has 5000+ people associated with it globally.
With a multi-million Group turnover, the companies under its fold have been growing rapidly over the years...

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