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UK 44-203-371-7595

Leadership Team

Mr. Narayan Bhargava – Chairman & Managing Director

Mr. Narayan Bhargava is a Chartered Accountant and a Cost Accountant with 38 years of wide experience. He is one of the pioneers of the BPO industry for the Indian Domestic Market. A very well know personality in the BPO industry Mr. Narayan Bhargava is considered as a highly knowledgeable entrepreneur who has played a major role in changing the BPO landscape for the Indian market. His philosophy of life is to make a difference and well being in people’s life and creating wealth & value for his Clients, Employees, Vendors, Stakeholders as well as Public at large. Mr. Narayan Bhargava is a true visionary. He is the 1st generation entrepreneur, a thorough professional and heads the Corporate Governance Structure of all his Group Companies to ensure that the Ethics & Transparency of the business is not diluted at any time for the external & internal stakeholders.

He started his journey in 1979 with no member company and which has scaled to 10,000+ employees in 2017 with a nationwide presence. With gaining immense knowledge about the industry over the years, his motto is to launch a new venture every 3 to 4 years altogether in a different line of business. At present under the roof of NSB Group, there are several companies spread across different verticals such as N.S.Bhargava & Co. Chartered Accountants (1979), ShellEx Services Private Limited (2005), CalibeHR Human Capital Services Private Limited (2005), Vital Link Consultancy Services Private Limited (2008), SteepLap Technologies Private Limited (2009), My Branch Services Private Limited (2015), Nexes Solutions Private Limited (2016).

Among one of the ventures, Shell Transource Private Limited a Domestic BPO/ Call center company in Inbound & Outbound Domestic Voice Processes & also Domestic Back Office Processes operation company was started in the year 1990 with the association of only 5 members which grew upto 4000+ employees by 2010 and spread across 400 locations Pan-India with 17 offices. This was later acquired by Vertex a UK based group, for its strong business lines and value.


Mr. P. Venkatraman – Director

Mr. P. Venkatraman

Venkatraman (Venkat) has a B.Com from the University of Bombay. Venkat is a Fellow member of the Institute of Chartered Accountants of India. He is also an early starter in the field of Computer Sciences and is a Mensa certificate holder. Venkatraman is the Founder Director of Vital Link Outsourcing an International BPO with niche service offerings. A Visionary in the emerging area of BPO in India, he founded Vital Link Outsourcing in 1998 and has been steering its growth path ever since. Vital Link Outsourcing has been one of the earliest pioneers in the world of Internet Content. Starting well before the dot.com boom, Vital Link has been working closely with Web Masters worldwide to strategize and deliver compelling content that gives its clients a competitive edge. With more than a decade of hands on exposure, Venkat has seen it all in the world of Internet content from its early nascent stage. In the world of academics, he is a Professor at the Symbiosis Institute of Business Management where he teaches Emerging Communication Technologies as a full subject to MBA (Marketing Communications) students. Tech savvy with a short learning curve, he has vast experience of having worked in global collaborative environments. Well-traveled, he straddles various cultures with relative ease. A go getter, with a high level of perseverance and a high sense of responsibility. Venkat is an active member of leading organizations like The Computer Society of India, The IT Enabled Services of the Electronics and Software Export Promotion Council of the Ministry of Information Technology of the Government of India, The Bombay Management Association, The Bombay Chartered Accountants Society and others. He believes in giving back to Society in the form of promoting and developing Entrepreneurship. He is a Charter Member of The Indus Entrepreneur Network – Mumbai Chapter. http://mumbai.tie.org/ He is also a Judge in the Eureka Business Plan competition http://ecell.in/ and a Mentor at the IIT, Bombay Campus for budding entrepreneurs. Venkat lives in Mumbai and his family consists of his wife Varalakshmi who is a practicing solicitor and two sons who are still educating themselves. He is an avid long distance runner, an active Freemason and a Ham Radio operator.


Mr. Kushal Bhargava – Director

Mr. Kushal Bhargava is the Director in NSB Group w.e.f 15.02.2013. He is a qualified Chartered Accountant from ICAI, Mumbai and a Masters in Commerce from Mumbai University. He also Became the Sub Group Member of “Student Committee” of WIRC for the year 2017-18.  During the initial period in start of his career he was associated with one of the leading CA firm M/s. Aneja Associates and was a part of their Treasury Management practice, auditing the Treasury Management function of leading listed companies. Sub Group Member of “Student Committee” of WIRC for the year 2017-18.

During 2007 to 2010, under his leadership in Shell Transource Ltd., a BPO founded by his father, Mr. Narayan Bhargava, he headed the operations of Knowledge Process Outsourcing (KPO) with a team of 20 people leveraging into the network of Chartered Accountants spread over 225 cities across India.

In April 2010, he joined N.S.Bhargava & Co., Chartered Accountants as a Partner. The firm specialises in very niche field and undertakes various Compliance audits, Fixed Asset verification audits, Process audits, Financial audits, Due Diligence and Regulatory Reporting processes. He has been able to develop a very unique model in N.S.Bhargava & Co. and the firm has developed capability of taking various assignments, which very few firms are capable of doing it. He has single handedly developed this audit practice alongwith the associates. The firm engages about 300 people at present.

Having considerable knowledge in Finance matters for almost a decade, he is actively involved in assisting the Group Companies under the roof of NSB Group which are spread across several verticals namely Human Resource, Logistics, BPO- International and Domestic, Telecom, Financial Sector and Vendor Management. Apart from this he is an Innovative and a Strategic thinker and also provides full support in Planning, Organising, Managing the business functions. Last but not the least he also provides direction to Accounts, HR & Admin functions which help business to grow and expand immensely and takes it altogether to a new level of Success and Growth.

Get In Touch

You may contact us on the following coordinates:

India : +91-20-60601184/85/86

US: +1-646-688-5145

UK: +44-203-371-7595

Email : vital.sales@vitallinkcorp.com