American physicians provide services to patients and claims reimbursement from insurance companies. Their medical reimbursement process includes descriptions of procedures and services the physician provides, along with patient information on a standard form called HCFA1500, UB92, & dental form.

A typical bill-to-receive-payment cycle is 45 days, if claims are filed within 24 to 48 hours. Doctors may be fined up to $10,000 for each item or service incorrectly billed.

Hence accuracy and fast turnaround time is of utmost important. Claims are filed, conveniently handled and delivered in a professional easy-to-use format by the data entry outsourcing services. Research says that American Healthcare processes around 3 billion such claims per year.

• We receive scanned images from provider of health services as our input. These images are received in a secure form using PGP encryption over our FTP server.
• Our team of Data Entry operators key the form to create a database using our proprietary software “Key-From-Image” and the workflow is “Double-key-verify” to get 99.995% accuracy of data
• Post quality check, the output database in a client defined formats: ASCII, comma separated, EDI
• Everyday this process repeats and we process more than 10,000 health claims per day
• To maintain SLA on accuracy we use complex validation features, and to maintain SLA on turn-around time, we have a very well trained and productive Data entry staff.
• Strong in-house knowledge repository to train new operators when they join, so that they assimilate and become productive faster.

• Ability to handle changes in daily volumes of claims
• Outsource extremely labor intensive process, and focus on core revenue generating processes
• HIPAA compliance
• Accuracy of 99.995% compared to errors and costs associated with automated OCR/ICR software.