Data Security Policy

Vital Link Outsourcing is committed to providing excellent customer service while maintaining the highest ethics. We build our business on the trust and the confidence our clients have in us and nurture long lasting relationships.

Vital Link Outsourcing has a strong information protection policy, network security architecture, and tested disaster recovery plans.

Some of the measures we take to ensure data security are as below:

Data Security in the Working Area

• We do not allow any writing material in the working area.
• The computers in the working area are not equipped with Floppy drives and CD-ROMs or connected to the internet. USB Ports are disabled to prevent unauthorized data access
• The Data Entry Operators can log in and log out of the computer only via the Vital Access Entry Portal. They have no access to Windows Explorer or any data drives of the machines.
• Any data between us and our customers is exchanged over the Internet through secured VPN connectivity and encrypted for maximum security.
• Round-the-clock security presence.
• All doors/entry/exit points are secure and all movement is logged through security cameras.
• All visitors are made to register at the Security Office, sign and obtain a temporary ID badge. Their movement within the facility is restricted and is always in the presence of an authorized company employee at all times.

Data Processing Systems Security

Vital Access Entry Portal, the proprietary software application of Vital Link Outsourcing is a versatile tool.

Features:

• It allows for data entry from a simple single key Data entry process to a double key / double compare data entry process which guarantees 99.99% accuracy.

• Data can be entered from printed material or from scanned images.
• The Vital Access workflow has in-built security features that take into account Vital Link’s data security policy in accordance with the Indian Information Technology Act 2000.
• All data keyed in is automatically encrypted at the end of the process and the data entry operator cannot modify the keyed data in any way. The encrypted data cannot also be copied and pasted to another application thus preventing misuse.

Internet Security

Virus Protection

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