PCI DSS Certified Call Us : US 1-646-688-5145 / 1-281-404-5605
UK 44-203-371-7595

Doc Management & Data Entry Services

The process begins with mailroom and scanning of paper claims which is typically carried out onshore. The scanned images are uploaded onto the Client server from where they are downloaded to our delivery centers in India, in an encrypted format, using our proprietary auto download tool. The images are then downloaded and decrypted. Jobs are then allocated and made ready for data capture. Vital Link process agents use in-house Data Capture application and capture data which is followed by Quality Check. The images then undergo Conversion into the format that they were downloaded in, from the client systems and are merged into batches. Finally, the captured data is dispatched and uploaded onto the client FTP.

 

Vital Link supports both online and offline modes of data capture and we have extensive experience in the same.

The work flow for online data capture is described below:

  • Post scanning, the images are uploaded on the client’s data centre via a secure VPN connection
  • For Indexing and data capture, Vital Link securely accesses the client’s data centre through VPN

Below is an indicative representation of the online process:

 

 

doc

The work flow for offline data capture is described below:

  • Post scanning, the images are uploaded onto the CPBS FTP server for further processing via a secure VPN connection
  • Intrusion Detection systems and firewalls ensure secure transfer of data to our server
  • The images hosted on the server are accessed via a secure FTP connection and downloaded using our proprietary in-house developed software which is developed by our Tools & Technology (TNT) Department
  • We have the capability to employ our proprietary data capture tools and Quality check tool, Optimal QC for effective indexing and image capture
  • The output files are uploaded back onto the client’s system from our own onsite server

Below is an indicative representation of the offline process:

doc2

Get In Touch

You may contact us on the following coordinates:

India : +91-20-60601184/85/86

US: +1-646-688-5145

UK: +44-203-371-7595

Email : vital.sales@vitallinkcorp.com

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